Online Telehealth Psychology Sessions

You can book counselling sessions at any time, anywhere, without a referral.

Telehealth not only offers flexibility for rural and remote clients, it also offers flexibility for people who work long hours, do shift work or have a busy lifestyle. You can schedule sessions without the stress or expense of travel, and speak with a psychologist from the comfort of your own home.
With clinicians located across Australia, we offer flexible session times and after hours appointments.

If you do not have a referral and/or are not eligible for Medicare, you can book private telehealth counselling sessions. There are no reporting requirements to your GP and you will not be limited to the amount of sessions you are eligible for per year. The cost of private counselling sessions varies, depending on the Psychologist. Rebates may be available through your private health insurance fund.

You can contact us online to get started today.

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Medicare Rebates and bulk-billing available

All Medicare eligible Australians can now access Medicare-subsidised telehealth sessions, regardless of your location.

If you have a mental health disorder, you and your doctor can create a plan to treat it. If eligible, your GP (or Psychiatrist) may complete a 'mental health treatment plan' so you can receive up to 20 Medicare rebated or bulk-billed psychology sessions this year.

For clients with a current ‘Mental Health Treatment Plan’, the gap fee (out of pocket cost) per session varies, depending on the Psychologist.

Medicare bulk billing is available for eligible clients with a current ‘Mental Health Treatment Plan’ and; a Healthcare card or a Pensioners concession card for those who are unemployed or experiencing financial hardship. There is no gap fee (out of pocket cost) per session, as sessions are claimed directly through Medicare.

Contact us today for more information or to discuss your eligibility. We look forward to working with you to create change.

Client Information

NDIS Participants

Our team also work with clients funded through the National Disability Insurance Scheme (NDIS).

We have extensive experience in providing therapy to people living in regional and remote areas with disabilities. Plan managed and Self-managed NDIS participants can access telehealth psychological services through their NDIS plan, so sessions are Government funded and at no charge to the participant.

We conduct telehealth therapy sessions from the comfort of your own home. Sessions are secure and easy-to-join, while providing the same quality of care you would receive with a face-to-face consultation. Connecting with a psychologist via telehealth removes travel and mobility limitations, and is recommended for clients with a compromised immune system. 

We accept referrals from support workers and individuals.

Session Fees

Insurance Agencies

Our team also work with clients funded through WorkSafe and the Transport Accident Commission (TAC).

If you have been injured while working or on the road and require psychological services as part of your recovery, your GP can refer you to us. Clients with a current claim may be eligible for telehealth sessions funded by their insurer.

We have a number of psychologists on our team who are registered to provide services to clients with a current VIC Work safe, NSW State Insurance Regulatory Authority (SIRA), or TAC claim. We can provide psychological assessment and treatment to help overcome the challenges associated with work or road related injuries. Your psychologist will form an important part of your recovery, whether it is a psychological or physical injury. We take a collaborative approach to set goals and expectations regarding your recovery or return to work and provide updates and reports regarding your treatment and progress.

We accept referrals from treating doctors, insurance agencies, rehabilitation providers and individuals.

Referral Guide

Eating Disorder Services

Anyone at any age can be affected by eating disorders. Seeking professional support is an important step towards improving your physical and mental health.

Recovery from an eating disorder is unique to each person and for many, is an ongoing process. Wherever you are in your journey, our ANZAED Eating Disorder Credentialed psychologists can provide treatment and support via telehealth.

Medicare eligible Australians may be eligible to access rebates for eating disorder treatment via telehealth. Referrals using MBS can occur through an Eating Disorders Plan (EDP) or a Mental Health Care Plan (MHCP) and/or a Chronic Disease Management Plan (CDMP).

If you do not have a referral and/or are not eligible for Medicare, you can self-refer and book private counselling sessions at any time.

However you choose to be referred to us, we look forward to supporting you on your journey to recovery.

FAQ