Session Fees

Remote Psych is a private mixed billing practice and gap fees may apply. Fee payment is discussed with each client during the initial intake. The cost per counselling session with a psychologist varies from $0 (bulk-billed) to $195 (private fee paying).

No Referral

Private Fee
If you do not have a ‘Mental Health Treatment Plan’, are not eligible for Medicare and/or are seeing a psychologist privately, the cost varies, up to $195. You may receive a portion of this back from your private health insurance (if applicable). The amount you get back will depend on your level of cover.
No GP referral is required.

NDIS Funding
For clients with plan managed or self managed NDIS funding for psychological services, the cost is the same as our private fee. The cost per session varies, up to $195, depending on the Psychologist.
No GP referral is required.

Workers Compensation and Work Cover 
Clients with a current WorkSafe/WorkCover claim may be eligible for Psychology sessions, if required as part of their recovery. With prior approval, sessions can be invoiced directly to your Workers’ Compensation insurer. The cost per session varies, up to $195, as limited by your State’s price guide.
Your GP will refer you to us but you may not need to complete a ‘Mental Health Treatment Plan’.

Transport Accident Commission
If you have been injured while driving and require psychological services as part of your recovery, your GP can refer you to us. Clients with a current TAC claim may be eligible for telehealth sessions funded by the TAC. The cost per session varies, as limited by the TAC’s price guide.
Your GP can refer you to us but you may not need to complete a ‘Mental Health Treatment Plan’.

Mental Health Treatment Plan

Standard Fee
For clients with a current ‘Mental Health Treatment Plan’, the gap fee (out of pocket cost) per session varies from around $30-$65, depending on the Psychologist. The full session fee ($144-$195) is payable initially, with a rebate* paid back into your account from Medicare. You may be eligible for up to 20 rebated sessions.
For clients who are unable to afford the standard fee, we may be able to offer a concession rate.

*Medicare rebates relating to eligible Telehealth sessions include; Better Access and COVID-19 MBS items, which allow for up to 20 sessions per calendar year. We can arrange your Medicare rebate if your account details are lodged with Medicare. From the time we lodge the claim with Medicare, it takes around 1-3 days for the rebate to be received directly in your bank account.

Bulk-billing
Medicare bulk billing is available for clients with a current ‘Mental Health Treatment Plan’ and; a Healthcare card or a Pensioners concession card for those who are unemployed or experiencing financial hardship as specified in their GP referral. No payment is required as sessions are claimed directly through Medicare. You may be eligible for up to 20 bulk billed sessions.

Cancellation Fee

Your appointments and well-being are very important to us. We understand that sometimes, you may need to reschedule or cancel your appointment. We respectfully request that you provide at least 24 hours’ notice prior to your scheduled session. Appointments are in high demand, and your advanced notice will allow another client access to that appointment time.
If less than 24 hours’ notice is given, a cancellation fee will be charged.

Information For New Clients